35+ years of hairstyling expertise, shared with you.
Know what to ask, what to clarify, and what to agree on before the service begins — including the plan, the maintenance, and the expected price.
Walk into your next appointment knowing what to ask, what to clarify, and what to expect.
Know what to bring, what to ask, and what information your stylist needs.
Understand the plan, maintenance, expected price, and what could change the cost.
Use practical scripts when you need clarification, want to pause, or something doesn’t feel right.
✦ You’ve ever left the salon unsure about what happened — or why the result wasn’t what you expected.
✦ You’ve been surprised by the final price or weren’t sure what was included.
✦ You know what you want, but aren’t sure how to explain it clearly to your stylist.
I’m a Sassoon-trained stylist with 35+ years behind the chair. And all those years taught me one thing: great hair starts with a great consultation.
That’s why I created Before the Scissors Start.
It’s your guide to walking into your appointment knowing what to ask, what to share, and what to get clear on before the service begins.
You’ll know how to say what you want. How to ask about the plan and the price. And how to speak up when something doesn’t feel right.
Because when you and your stylist understand each other before the service begins, everything changes.